Private Lesson Cancellation
Policy & Guarantee
24-Hour Cancelation Policy for Private Lessons:
At the request of both our instructors and your fellow students, we implement a 24-hour cancelation policy for all private lesson appointments. This means that a cancelation will be accepted without penalty if it occurs more than 24 hours before a hosting event. If a cancelation must happen closer to a private lesson than 24 hours, we retain the right to require the individual to pay for the private lesson(s) scheduled or find someone else who will assume the appointment. Thank you in advance for respecting our pros, your fellow students, and our staff in this regard.
24-Hour Appointment Guarantee for Private Lessons:
We, The Relevé Dance Group, take responsibility for guaranteeing that all Private Lesson appointments will be completed as described in their final confirmed state, and that no changes will be made to the reservation less than 24 hours in advance (as long as the reservation was made more than 24 hours in advance), and that if a change occurs that the client will be entitled to their choice of either a monetary refund or credit for another Private Lesson. This means that the cancelation of a reservation, whether in part or whole, due to a mistake on our part or the part of our pros will result in a full refund of the clients' unfulfilled portion of the reservation.